Refund Policy

As an established freelance WordPress service provider, we take our client’s satisfaction very seriously. We always do our best to meet 100% of client’s satisfaction but in some rare cases with the unfortunate situations, we could not meet that target.

To overcome this unwanted situation, we BN Web Design are happy to refund full or partial money to our valuable clients if any of the below conditions are applicable.

  • We did not start your project at all or we are unable to start soon.
  • We are unable to complete the project as per the project’s specifications.
  • You want to cancel the project within 24 hours of making payment.

No refund will be given if:

  • You didn’t give login details for WordPress, FTP, cPanel
  • You didn’t provide full details of problems to fix
  • The project delays are caused by lack of communication from your end.
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